FAQS

Q : What types of mobile accessories do you sell?

Ans : We carry chargers, power banks, phone cases, screen protectors, earphones & headphones, Bluetooth speakers, car mounts, charging cables, wireless chargers, and smartwatch bands — for popular brands like Apple, Samsung,  and more.

Q : Are your products genuine and brand-authorized?

Ans : Yes — we source items from authorized distributors and reputable manufacturers. Product listings will indicate if an item is OEM (original) or a high-quality third-party alternative

Q : How do I find the right case or screen protector for my phone model?

Ans : Use the model filter on the product page (brand + model/year). If unsure, check your phone’s model name in Settings or on the original box. Still confused? Contact us with your phone’s picture or model number and we’ll recommend compatible accessories

Q : What is your return and warranty policy?

Ans : We offer a 30-day return policy on most items (unused, in original packaging). Many electronic accessories include manufacturer warranties — warranty length varies by product and is listed on the product page. Contact customer support for returns or warranty claims.

Q : How long does shipping take and how much does it cost?

 Ans : Standard shipping typically takes 3–7 business days; expedited options are available at checkout. Shipping costs depend on order size and destination — free shipping thresholds and promotions are shown at checkout.

Q : Can I track my order?

 Ans : Yes. After your order ships, you’ll receive a tracking number via email or SMS. You can also log into your account and view order status in the Orders section.

 Q : Are there any discounts for bulk or business orders?

 Ans : Yes — we offer volume discounts for bulk purchases and special pricing for resellers and businesses. Contact our Wholesale team or use the Business Inquiry form for a custom quote.

Q : Do your chargers and cables support fast charging?

 Ans : Many of our chargers and cables are fast-charge compatible (e.g., USB-C Power Delivery, Qualcomm Quick Charge). Product pages list supported standards and recommended pairings for best performance.

 Q : How do I care for my accessories (cases, cables, earbuds)?

  • Clean cases with a soft cloth and mild soap; avoid harsh chemicals.
  • Don’t sharply bend or tightly coil charging cables; store them loosely.
  • Keep earbuds and speakers dry; clean ear tips with a dry cloth and avoid moisture in ports.
    Follow the included care instructions for device longevity.